Legal & policies

Every policy, in one place.

The documents that govern how we run this website, handle your data and deliver our services. The same set ships with every website we build for clients.

The documents

Six policies, plainly labelled.

Open any of them at any time. If something is unclear, ask us — we would rather explain it than have you guess.

Privacy notice

What personal data we collect through this website and our forms, why we collect it, how long we keep it and who it is shared with.

Read the privacy notice

Cookie policy

The cookies and similar technologies this site uses, what each one does, and how to control them in your browser.

Read the cookie policy

Terms and conditions

The terms on which we supply publishing, development, design and production services, and the terms of use for this website.

Request a copy

Disclaimer

The limits of the information published on this site and in the magazine, including editorial content and third-party links.

Request a copy

Refund & return policy

How refunds are handled on service fees, advertising placements and event tickets purchased through our checkout.

Request a copy

Data subject access requests

Ask us for a copy of the personal data we hold about you, request a correction, or ask us to delete it. We respond to every request.

Submit a DSAR

Security

How this site is protected.

The same standard we build into every client website — because it would be a strange thing to sell and not use.

  • SSL certificate on every page
  • Forms protected against automated abuse
  • No sale of personal data, ever
  • Data retained only as long as it is needed

Building a site with us?

Every website we develop ships with an SSL certificate, a website QR code and this full policy set — privacy policy and notice, terms and conditions, disclaimer, cookie policy and return policy.

These are covered for twelve months. After that, the cost and maintenance of the security features and policy documents become your responsibility — and we will tell you exactly what that involves well before it falls due.

Website development

Who to contact

For any question about these documents, your data, or a request you have already submitted, contact us directly. We do not use an outsourced support desk — enquiries are answered by our own team.

Fil-Am World Magazine is a publishing and advertising company established 23 March 2010 in San Antonio, Texas. Certified ABE, MBE, SBE and WBE through the South Central Texas Regional Certification Agency.